Refund & Delivery Policy

Refund Policy

Please choose your items carefully as Arboriculture Australia is not able to provide refunds on purchases except as noted in our Delivery Policy.

Delivery Policy

All book orders for delivery in Australia will be delivered by Express Post. Some books and DVDs may not be in stock and we will hold your order until all items are in stock. This may take up to 4 weeks. We will notify you by e-mail if items are not in stock. You may cancel your order for out-of-stock items up to 48 hours after we send you the e-mail notifying you of the item being out-of-stock. If you do not provide an e-mail address we will not provide notification of out-of-stock items.


Membership, conference registration and other non-tangible purchases will be acknowledged by mail or e-mail once processed by Arboriculture Australia Administration.

Proud Sponsors of Arboriculture Australia

Active Tree Service
Aerial Access
Eastern Tree Services
ENSPEC
Sthil
Vermeer
Asplundh
Treescape
Husqvarna
Bandit Tree Equipment
SAVCO
Tudor Insurance
Citywide
TreeServe
DNA Training
ThoughtPlanters
PowerClear
Arbor Australis
Altec
Arbtrack
Arbortrim
Tree Care Machinery
Specialty Trees
Skills Impact
Tudor Insurance
Barry Nilsson